Ask the expert: Lucy Bartholomew, Travel Support Executive at British Airways Holidays how she puts customers first and loves Disney sundaes and Kitchen Sink
What makes British Airways Holidays unique?
“I have worked for several travel companies and was drawn to British Airways Holidays by their professionalism and desire to do what is right. Great service is paramount in everything we do and our ATOL protection, 24-hour Holiday Helpline and Customer Promise provide added peace of mind.’
What makes your job special?
“I love to travel and help book exotic vacations to a variety of destinations around the world. I’m also a proud Disney geek, so I’m always willing to share tips about Walt Disney World Resort Florida.”

Magic Kingdom Park, Fla
Top tips for relaxing and shopping at Walt Disney World Resort in Florida?
“I like Disney Springs. During the day it’s quieter with space to relax and at night it’s bustling with live entertainment and lots of shops. The World of Disney® Store is the best one-stop shop for Disney merchandise, while the Marketplace Co-Op is great for more unusual souvenirs – I like the WonderGround Gallery.
Where is the best place to eat there?
“You are spoiled for choice for treats. The Beaches & Cream Soda Shop at Disney’s Beach Club Resort is amazing. Kitchen Sink sundaes are big enough to share with the whole family.

Beaches & Cream Soda Shop, Disney’s Beach Club Resort
For a perfect Disney dinner, I like Le Cellier in the Canada Pavilion in EPCOT’s World Showcase. The steaks and cheddar soup are amazing.
“If you like cookies, cake and coffee, try Gideon’s Bakehouse, Disney Springs. The lines get long, but it’s worth the wait. There are limited edition goodies every month. I’m still thinking about the Orange Mocha Nitro Cold Brew I drank last time!’
Do you have any other tips for visitors?
“If you want to see the fireworks at Magic Kingdom Park but are tired from a day of fun, visit Disney’s Polynesian Village Resort. Sit on the beach and enjoy the show from a distance accompanied by music from the park.”
Where is your next vacation?
“To the Walt Disney World Resort, of course! Can’t wait to try the new ride Guardians of the Galaxy: Cosmic Rewind at EPCOT. There’s always something new at Disney. I also explore Florida’s Gulf Coast.”
